Frequently Asked Questions
Everything you need to know about your SAU LEE experience.
Where does SAU LEE ship?
We offer worldwide shipping. Domestic orders within the US typically arrive in 3-5 business days, while international shipping times vary by destination and selected shipping method.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I find my correct size?
Each product page features a detailed size guide. Our collections generally follow standard US sizing, but we recommend checking specific measurements as fabric stretch may vary between styles.
Do I have to pay international duties and taxes?
For international orders, duties and taxes are calculated at checkout for most countries to ensure a seamless delivery process without unexpected fees upon arrival.
How should I care for my SAU LEE garments?
To maintain the quality of our signature silks and intricate laces, we recommend professional dry cleaning for most of our pieces. Please refer to the care label inside your garment for specific instructions.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within 1 hour of placing your order.